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Old 08-06-2010, 06:22 AM
reefwars reefwars is offline
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i had a student loan from the bank (cibc)years ago i paid them out of an inheritance the amount owing was roughly 7000 it was divided into two loans.i wrote two checks from my bank(rbc) one for 4000 and one for 3000 and brought them to cibc and paid off my loans.i checked and the money was taken out . 1 year later when i went to do my taxes they said they were going to keep my refund and when i asked they said for unpaid student loans. when i called they said they only recieved the 4000 check and not the 3000. my bank says they took both and can prove it when i called cibc to tell them this they said they merely act as a middle man handing off the money to the govt and arent responsible after it leaves their branch i spent over a year tracking it down with the help of my bank. still...... nothing. i called a laywer and he said going to court with banks are very tough and that i should cut my losses but will take the case if i want, me being young and stupid never went through with it if i had my time back i would have they robbed 3000 from me and didnt even try to help in the least little bit when i approached them with a problem......banks eh!!
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Old 08-06-2010, 07:16 AM
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I've never heard anything positive about CIBC. Apparently they are the worse in the industry to work for and now I hear incompetent as well...
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  #3  
Old 08-06-2010, 02:20 PM
trilinearmipmap trilinearmipmap is offline
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My bank ripped my wife off for a bogus fee. She went to transfer her RRSP to another bank and they charged her a lot for it. They never mentioned this charge when she signed up for the RRSP in the first place.

I learned that you can not win when dealing with a bank. What a perfect business model. So I thought, if you can not beat them, join them. That is why my bank stock is the first stock I bought.
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Old 08-06-2010, 04:54 PM
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Suppose i will not have to fight, the bank manager seen the error and refunded my 42.50 as well as notified my debtor this was a banking error and i should not be charged a NSF from them.
And I got my old account reopened with 6 months free service fees.

Suppose the threat of legal action and the fact that i was right helped here.
For anyone needing the same type of threat for banks or anyone.
Fill out this form, print it and hold it in your hand while your discussing the problem.
Works wonders.
http://www.albertacourts.ab.ca/pc/ci...ms/CTS1461.pdf
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Last edited by Seamazter; 08-06-2010 at 04:57 PM. Reason: spelling
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Old 08-06-2010, 05:05 PM
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Quote:
Originally Posted by Seamazter View Post
Suppose i will not have to fight, the bank manager seen the error and refunded my 42.50 as well as notified my debtor this was a banking error and i should not be charged a NSF from them.
And I got my old account reopened with 6 months free service fees.

Suppose the threat of legal action and the fact that i was right helped here.
For anyone needing the same type of threat for banks or anyone.
Fill out this form, print it and hold it in your hand while your discussing the problem.
Works wonders.
http://www.albertacourts.ab.ca/pc/ci...ms/CTS1461.pdf
I'm glad to hear it worked out for you.
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Old 08-06-2010, 04:57 PM
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Well, good luck. You're going to need it. A number of our clients have had issues with CIBC specifically, it never gets resolved, and CIBC really doesn't care what-so-ever. All I can say is, the squeaky wheel gets the most grease, so if you want some action, you're probably going to need to be really loud and obnoxious if they are unwilling to cooperate. This will get you a manager over a clerk, which should help your situation.
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Old 08-06-2010, 05:10 PM
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pictures worth 1000 words or 42.50....
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Old 08-06-2010, 07:12 PM
SeaHorse_Fanatic SeaHorse_Fanatic is offline
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Good for you. Glad it worked out so quickly & smoothly. Talking to the manager does help, especially I think since the financial crisis (giving many bankers bad names and making even the good ones more sensitive to bad reps).

I hate the RBC. Did my student loan through them even though tuition was low enough & I worked enough to not NEED studen loans, made the mistake of taking one anywys. Screwed up my paperwork sooooooo many times even though I had them check through before I left. Finally I had enough & had them call the manager & did the paperwork with her to prove I was still in school.

Yet after I graduated, never received a call or letter from the bank to come in and work out a repayment plan. Just a note from a Collections Agency one day to pay the full amount. Thanks RBC for the fine customer service. Shut down my account there & transfered everything over to Canada Trust & now TDCanadaTrust and never looked back.

Now, any time the bank screws up, I just go talk to them and they straighten everything out and once even gave me a Timmie's giftcard for my inconvenience. LOVE TDCanadaTrust.

Now if only they have a free dividend card.
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Old 08-06-2010, 07:33 PM
reefwars reefwars is offline
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in my case i was only 18 and fresh out of school i have no family for financial support . lawyers are expensive and they cant guarantee ill win. cibc is smart and has been through this numerous times if i ask them to send me something or to return a call its weeks regardless of how many times i call , they have all the excuses. it was almost a year later when i found out there was a mistake and almost a year later again before getting most of the paperwork includung a letter from bank manager stating there had been something gone wrong . they letter pretty much said that they acknowlege there was a problem and that i am the person in the end who suffers for it they say once they get confirmation of the money being withdrawn its the other partys responsibility the other party says they recieved nothing and its the banks fault, because it is here say back and forth between the govt and the bank it could take a week to years before any solid answers are resolved. the govt got the money again through taxes so im really out $6000 and no longer have any paperwork as i have started a new life in the past ten years


banks...brutal i mean why do i pay them to hold my money...for credit. i hope there is a better way of business in the years that have followed id hate to think they are still ripping people off and getting away with it
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Old 08-06-2010, 04:52 PM
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Quote:
Originally Posted by Seamazter View Post
Because of this thread
" My employer wont pay me. Now what can I do? "
I thought mine would be fitting.
Here is the letter I am taking into the bank tomorrow, with unsigned civil suit papers.


I gave them 700$ paid some bills and was refused my direct debit as they took the money already with the overdraft, then tried again to take it but was 10$ short, because they already took it with the overdraft.
+700
-126.85
3 bills balance is 113.97
nsf reverse 126.86 due to insufficient funds.
account balance 240.82
nsf fee 42.50 balance is 198.32
It is a nice attempt and great if it works but if it doesnt in the end you might be better off to accept your losses, b*tch some people out and move on to another bank.

Quote:
Originally Posted by reefwars View Post
i had a student loan from the bank (cibc)years ago i paid them out of an inheritance the amount owing was roughly 7000 it was divided into two loans.i wrote two checks from my bank(rbc) one for 4000 and one for 3000 and brought them to cibc and paid off my loans.i checked and the money was taken out . 1 year later when i went to do my taxes they said they were going to keep my refund and when i asked they said for unpaid student loans. when i called they said they only recieved the 4000 check and not the 3000. my bank says they took both and can prove it when i called cibc to tell them this they said they merely act as a middle man handing off the money to the govt and arent responsible after it leaves their branch i spent over a year tracking it down with the help of my bank. still...... nothing. i called a laywer and he said going to court with banks are very tough and that i should cut my losses but will take the case if i want, me being young and stupid never went through with it if i had my time back i would have they robbed 3000 from me and didnt even try to help in the least little bit when i approached them with a problem......banks eh!!
$3000 is a different story. I would have fought this one for sure. Even if I walked into a lawyers office and told him if he takes the case and wins he could keep the full $3000 and any damages, if he loses its pro bono....justice was probably possible and is far better then walking away. Hind sight is always 20/20 though right.

Last edited by reefermadness; 08-06-2010 at 04:55 PM.
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