Wow. someone rescue these fishes

[Jfish]

Yeah I don't think smaller LFS are to blame at all. Im sure customers get turned away because they don't have the right setup fairly often. Any good store tries to help and inform customers so they can have a successful aquarium and keep the customer coming back. But, in larger centers I think it would be pretty easy to repeat said information at another store or find one that might not ask as many questions until they get what they want.

[liz_au]

Looks like I kicked an ant hill here, but glad to see my point is shared.
Ken is 100% correct, the awe struck customers are the easy ones to help, its the 'its just a fish, if it dies, i can just buy another one. I don't need those lights, its near a window. I don't need a filter its just 5 goldfish my friend had them in a bowl and they lived over a month, thats ages!' ones that make me want to bash my head against a wall.
I lived in 2 parts of Australia when I was there Muck, Queensland - Airlie beach, and Victoria - Melbourne. Highly recommend Queensland, not so much Victoria.