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Old 09-16-2008, 08:01 PM
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This is so unprofessional! Firstly, their contact info does not work on any of their websites, secondly, their 1-888 number says to call back another time, the numbers provided below lead toa continous tone as if you are disconnected....

so......

How are you supposed to get faulty pumps replaced under warranty if they are unreachable....
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Old 09-16-2008, 08:13 PM
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there was a little storm called Ike that hit Houston...may have something to do with it.
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Old 09-17-2008, 04:04 AM
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well if it did, it must have hit months ago because I talked to some people that have had problems contacting them long before IKE...
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  #4  
Old 09-17-2008, 05:15 AM
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skimmerr pump??? if so order 2.
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Old 09-17-2008, 05:21 AM
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I need to replace both recirculating pumps and am going through the place I bought my first one...at least it's a cheap replacement part!
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Old 09-18-2008, 04:36 AM
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yeas, same thing for me, both circulating pumps....funny thing is, the store I bought it from says I have to go through Red Sea directly to get replacement parts...

Well, i must tell you, Coralife is no better....I sent them an e-mail days ago and still no answer....anyone got a contact number for them?
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  #7  
Old 09-18-2008, 06:32 AM
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Note to self do not buy products made by them.
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