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[Bryan]

I agree, UPS is the way to go especially at the reduced brokerage rates, only reason I mentioned USPS is some folks can't get a UPS delivery. Lot of rural areas are not serviced by UPS or PO boxes.

Originally Posted by snarkys

really hit more miss with USPS tracking you may get this and it may not update with anything until the day it arrives. So after receiving one of these it can be pretty unnerving when you don't get anything. While the above is a step forward it's not much help to me, the number one thing I want out of tracking is to know when it is going to arrive, the above just lets you know that your package still exists and it may be getting closer : )

we are happy to ship via usps upon request but we find it is only cheaper on high value packages or packages that are light and small. A very small percentage of our orders fall into those categories.

[WhoPoopWrasse]

I don't know if I've just been unlucky but whenever I order anything from the U.S. shipped with UPS, it always costs me $25.00 brokerage fees plus the custom fees/taxes. It's happened 4 times now and even if it was a gift I still got stiffed with the $25.00 brokerage fee!!

Fedex on the other hand costs roughly the same to ship with and I've never once been charged anything, was that just good luck?

I actually hate UPS tracking, delivery date is constantly changing, example:

Last monday I ordered something from an online company in the U.S., it shipped the same day, tracking said delivery date: Monday, March 24th
never arrived so I re-checked tracking and it said rescheduled delivery for today the 25th. Two hours later my husband decides he want to go out so I re-check tracking, rescheduled AGAIN! for the 26th so I call UPS to see what's going on and she say, sorry delays bla bla bla, so we went out, just got home and I have a delivery notice at the door saying they were here but we were'nt
need I say more?

I think UPS stinks and Fedex rules!!

OK, I feel better now, just venting!

Now I'll go visit your website!

[snarkys]

Originally Posted by WhoPoopWrasse

Fedex on the other hand costs roughly the same to ship with and I've never once been charged anything, was that just good luck?

someone probably marked gift on your package so you didn't have to pay the fees.

Fed ex brokerage fees are also pretty high. Value for duty ($33.75 for a $200 package) + $5.50 or 2.5% (whichever is higher)

http://www.stokecity.ca/FTN-FXG%20Br...%20Version.pdf ( this is 4 years old so it is probably even higher now)

If fed ex had a program like UPS has provided for our customers I would look at them immediately. Right now the $10 brokerage seems like it can't be beat.