There are a variety of reasons why companies don't like using USPS. They are extremely unfriendly with businesses, tracking is worthless, time in transit is ridiculous, insurance claims are impossible... really in every other way than price they provide a substandard service.
We feel UPS serves us and our customers better and rather than focus on substandard services we want to focus on how we can make a quality service affordable. We feel this program has achieved that for 95% of our typical orders. If we can significantly increase the volume to Canada we will be able to get the brokerage fees even lower or get rid of them entirely. This would make UPS the obvious choice every time.
That said , if anyone requests in the customer comments that the package be sent USPS we will ship with them and refund the difference or contact you if there is additional charges.
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01-26-2008, 08:12 PM
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