Canreef Aquatics Bulletin Board  

Go Back   Canreef Aquatics Bulletin Board > General > Reef

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #10  
Old 11-06-2007, 07:53 AM
Matthias Gross Matthias Gross is offline
Member
 
Join Date: Jan 2007
Location: Germany - Kaiserslautern
Posts: 138
Matthias Gross is on a distinguished road
Default

Hi all,

unfortunately i didn't see this thread here earlier.
Now i will take the chance to make some things clear.

"I heard last nite that GHL has pulled out distribution in Canada. So looks like they are leaving us high and dry."
Absolutely not - distribution has changed for some reasons and is NOT given up.
With changing the distributor we got some new retailers, other retailers will stop selling of GHL products (and i can't give more details, but don't hesitate to ask them directly for the reason).

Support
We will continue to give as much support as possible - via forums or directly (mails, PM, phone)! For new AND old customers!

Warranty cases
Since our former distributor refuses to deal with any warranty claims we offer our customers and retailers to contact me or the new distributor directly!

Future
We will continue growing on the North American market - with great (new) products, 100% support and many more retailers.

And:
If you have any problems with obtaining products (as a customer or retailer) or warranty case: Contact me - matthias.gross@ghl-kl.de !!!
I will reply ASAP!!!
Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 03:47 PM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.