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Old 02-22-2006, 05:30 PM
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well woopdeddoo bev all the local shops in vancouver are all working off of the same batches with the yellow labels. they problem is you cant tell if you have a good or bad bucket until you open it up, if its bad you can't return it!
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Old 02-22-2006, 05:40 PM
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Quote:
Originally Posted by Willow
well woopdeddoo bev all the local shops in vancouver are all working off of the same batches with the yellow labels. they problem is you cant tell if you have a good or bad bucket until you open it up, if its bad you can't return it!
Again, UNTRUE!!!!

Quote:
Originally Posted by zulu_principle
Kent Salt

If you have purchased Kent Salt from us.

Return the bucket to us for exchange or send the sample back to Kent.

If you send the sample back to kent keep the receipt for the cost of the shipping and i'll give you a store credit for that amount.

Please feel free to call or email me with any questions you might have.

wendell@oceanaquatics.com

604-940-1988 or 1-800-605-0914


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Quote:
Originally Posted by Denis
Just got responce from J&L:
----------------------------------------------------------
Two options since you are local:

1. Send sample to Kent, and they will replace bucket of salt
2. Bring in bucket and we'll replace.

If anyone orders Kent salt we are informing them before shipping. I was told
by Kent that it was one batch (70 buckets). If that is the case then not all
of ours is bad.

Allen

------------------------------------------------------------------

I love these guys.


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Old 02-23-2006, 03:24 AM
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sigh, if anyone is keeping count, the bucket of salt my husband picked up for me is one of the low dkh ones . It's not like i can just run to the closest lfs to pick up some more either and I'm in the process of filling my 175g bowfront
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Old 02-23-2006, 03:50 PM
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Quote:
Originally Posted by marie
sigh, if anyone is keeping count, the bucket of salt my husband picked up for me is one of the low dkh ones . It's not like i can just run to the closest lfs to pick up some more either and I'm in the process of filling my 175g bowfront
I'm told that you can adjust the alk pretty easily with baking soda (sodium bicarb). It beats the heck out of a long drive and expensive shipping...

From advanced aquarist To raise 50 gallons of tank water by 1 meq/L will require about 16 grams of baking soda (sodium bicarbonate; sodium hydrogencarbonate). Since a level teaspoon of baking soda weighs just under 6 grams, then 1 teaspoon will raise the alkalinity in that 50 gallons by ~0.4 meq/L (~1 dKH).
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Old 02-23-2006, 04:21 PM
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I too have gotten a bad bach of salt . I emailed Kent Tuesday and John Groff called me yesturday. He did try to set up UPS to pick up my salt sample from me at there cost but was unfortunatly unable to do it across the border. I was also contacted by a Chris (didn't get his last name) . I sent the email to a couple of there contact emails. I was impressed by the quick response. I too like BMW Rider was told that they would give me something extra for my hassle. he also came across genuily concerned about this matter. I am waiting to find out what happens with this to make my judgement. I would urge anyone who has questions or is unhappy about this to email Kent and let them now at kentmarine@verizon.net
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Old 02-23-2006, 08:42 PM
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Quote:
Originally Posted by Matt
I'm told that you can adjust the alk pretty easily with baking soda (sodium bicarb). It beats the heck out of a long drive and expensive shipping...

From advanced aquarist To raise 50 gallons of tank water by 1 meq/L will require about 16 grams of baking soda (sodium bicarbonate; sodium hydrogencarbonate). Since a level teaspoon of baking soda weighs just under 6 grams, then 1 teaspoon will raise the alkalinity in that 50 gallons by ~0.4 meq/L (~1 dKH).

I wouldn't recommend this as Kent has never said exactly what was wrong with that shipment. For all we know some mystery ingredient was added that dropped the ALK and is deadly to our aquatic friends. Be safe and replace the salt.
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Old 02-23-2006, 10:53 PM
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Quote:
Originally Posted by Psyire
I wouldn't recommend this as Kent has never said exactly what was wrong with that shipment. For all we know some mystery ingredient was added that dropped the ALK and is deadly to our aquatic friends. Be safe and replace the salt.
My thoughts exactly. I know the alkalinity is off, but what else is too? I will not use it at all until I here from them what the situation is.
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Old 02-24-2006, 04:52 PM
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Well I tested my bucket last night and unfortunately, my bucket is screweed as well.

I fired off another letter to Kent, I was thinking this morning, if they send us a new bucket through UPS, we would have to pay a 30 - 50$ brokrage fee. I wonder if they could just send a pallet of replacement buckets to one place so we can all just pick it up from there. Of course I am talking about all the local LOWER mainlanders that are affected by this.
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