Warning! Potential Problem with Kent Salt.

[JasonJ]

i dont want to read 3 pages.
but does this include the 50gal bags too?
i got a bag of kent salt during boxing day.

[Psyire]

Seems to be specific to buckets, but I'd definately check it out before using.

[SeaHorse_Fanatic]

Just wondering. Anybody bring their's back yet? Probably going in later this week.

[Chad]

This is a response I recieved from Kent

Good morning Chad,
Thank you for contacting us on this matter. We are aware of a batch of salt that was released with sub-par alkalinity; the cause of the problem has been addressed and rectified. This is the first time in the history of Kent Marine that there has ever been an issue with the salt, and we would like to offer our sincerest apologies for the inconvenience it has caused. If you can send us a 1-lb. sample of the salt for verification, we will test it immediately and then, pending the test results, replace the bucket you have on hand with new ones.

Please send the salt sample to the following address:

Kent Marine
c/o John Groff
1100 Northpoint Parkway
Acworth, GA 30102

The buckets were in the process of being lot numbered at the time that the issue occurred, and of course Murphy’s Law dictates that any problems will happen when it’s the least convenient, so a recall on buckets is unfeasible, and also unnecessary due to the small batch size that the issue was limited to. Should you have any questions, please feel free to contact me at the phone number listed below.

[Chin_Lee]

does anybody know what if i've got 4 buckets of this stuff? should I send in 4 x 1 lb sample?

Chad can you provide the email address?

Originally Posted by Chad

This is a response I recieved from Kent

Good morning Chad,
Thank you for contacting us on this matter. We are aware of a batch of salt that was released with sub-par alkalinity; the cause of the problem has been addressed and rectified. This is the first time in the history of Kent Marine that there has ever been an issue with the salt, and we would like to offer our sincerest apologies for the inconvenience it has caused. If you can send us a 1-lb. sample of the salt for verification, we will test it immediately and then, pending the test results, replace the bucket you have on hand with new ones.

Please send the salt sample to the following address:

Kent Marine
c/o John Groff
1100 Northpoint Parkway
Acworth, GA 30102

The buckets were in the process of being lot numbered at the time that the issue occurred, and of course Murphy’s Law dictates that any problems will happen when it’s the least convenient, so a recall on buckets is unfeasible, and also unnecessary due to the small batch size that the issue was limited to. Should you have any questions, please feel free to contact me at the phone number listed below.

[SeaHorse_Fanatic]

Do they cover shipping because sending that much salt is going to cost a lot.

[Chad]

CR Brightwell <kentmarine@verizon.net>

They did not mention paying the costs of shipping, I assume they do not.

I have not tested my bucket from J&L yet. I got this one on boxing day. Anyone get theirs on boxing day with this issue?