Shaw or Telus internet

[smokinreefer]

i've never used telus.

and i've personally never had any noteable connections problems with shaw.

i'm sure there are people who have had both good and bad experiences with either provider. but i would think about which provider you think will provide you with better products and customer service.

keep in mind, to get the nano you will need to be on a 3yr contract. and will pay a hefty penalty [can you say, the price of a nano!] if you need to break that contract for any reason.

[Cap'n]

Telus sucks! I hate the company so much I even switched my phone to Shaw as well. Best part, (besides reliable service), $55 every month no matter how much I'm online or on the phone.

[BMW Rider]

I've had Telus high speed for a number of years now, and the service has been great. I've had only two or three outages in that time. I originally chose ADSL because I had my computer in a location that would have been nearly impossible to run the cable to. I've had no reason to switch since, and a few months ago they gave me a free upgrade to the enhanced ADSL which gives me 2.5 mbs plus double the web space and a few other extras. Most of the time when I encounter slow downloads, it is due to the server on the other end, thus a faster cable connection would not improve the speed anyway. I don't do huge downloads, so no concern there either, and the speed I have is plenty fast for normal browsing.

Oh, and watch those voip phone services, they will never tell you unless you ask, but they do not provide full 911 service like a regular telephone connection. When you dial into 911, your phone number and address are automatically entered into the 911 computer system providing you are calling from a normal phone line. If you use a voip line, they probably will not get that information since the majority of those services have not bothered to try to provide that important feature, and in fact they have fought to delay having to provide it. Even a cell phone will at least provide a cell location and a phone number to 911. This data is important since it can speed the dispatch of emergency services, or if you are unable to give the operator the data they will have it all ready and be able to send help.

I'm in no way a cheerleader for Telus, I just like to compare apples to apples when I chose a service provider.

[Bob I]

It is probably just a matter choice. I have used Shaw light for years and have never had a problem. This post is coming from Moscow Idaho BTW using Super 8 Motel's network.

[christyf5]

After the 3rd rate hike in less than a year with Shaw, I switched to Telus and never looked back.

[StirCrazy]

Originally Posted by christyf5

After the 3rd rate hike in less than a year with Shaw, I switched to Telus and never looked back.

um what rate hikes?

Steve.

I have had Shaw internet sense it came out in Victoria and never had problems with it being slow or anything, the people in my neighborhood that have telus have nothing but problems with slowness. Apparently this is because how far away we are from the telus hub. anyways telus just screwed me over on my phone plan (reduced my unlimited long distance to 800 minuets with out my permission. so they basically said I don't care what your contract says we are not honoring it) so I told them to take a hike and went with the shaw phone and it is actually better, it is more clear and has features that telus didn't support.

All and all I cannot recommend telus to anyone my daughter just got her own place and went with telus hi speed to get the Nano ipod, well that was a month ago and she still doesn't have internet as it won't work and Telus charges big bucks to come out and get you running where with Shaw there is no service fees if they have to come to your house. Also Telus has never been good with the customer service end of things to start with.

Steve

[christyf5]

When I signed with Shaw in 2001 it started out being about $39.95. In the year we had it, it went up to $42.95, $44.95 and finally $46.95. When telus called and offered us ADSL for $36.95 it was a no brainer.

[smokinreefer]

heh, well SHAW phone service isnt VOIP, it's just like having a landline.

[Chad]

Just a quick comment on the VOIP and 911. I believe in the next few months all VoIP providers must provide complete 911 coverage. I could be wrong on the timeing but it is certainly very soon.

[DiscusZ]

If you going with Telus to get the Nano make you you read the "FINE" print to get the Nano you are signing up for 3 years and to break that will cost you.. (I know I am in the "business" .. Remember nothing is "FREE" your paying for it once way or another.



Jim