I'm ready to quit

[Ruth]

Thanks Andy and I tried that - twice. Took it all apart including impeller and soaked in vinegar overnight. I am pretty sure it is either the powerhead or the impeller is cracked. If I plug it in then it will sometimes turn quite slowly and then it is like it gets stuck. I have looked and can't see a crack in the magnet but it has to be there - either that or something in the impeller shaft that I can't see or feel is binding it.
They are going to replace it for me because it is only about 3 months old. How was the holiday by the way? More relaxing than my last 2 weeks have been I bet. I have the travel agent trying to find me a 2 week package in Belize for March so am really pumped about that!