I'm probably unlucky with heaters... But the new ebo's have been the least reliable heaters for me. Something was lost when they redesigned them the new ones just don't match the reliability of the old.
I've had a lot of luck with the tronics (and the old hagen brand) heaters. Visitherm's been 50/50.
The new hatchery is all won bros titaniums (analog versions - not the digital LCD ones) Group order resulted in an unbeatable price. So far my only complaint is one pretty common to all heaters - the setting on the dial doesn't always match what you actually get. (4 tanks at 82 - ranges in dial temps from 78-84; oddly the 20g reef, 78 is 78).
While the heaters don't have a CSA rating - they do have a UL Canada approval. What the difference is - who the heck knows...
Andy
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