what makes a good lfs ?

[sumpfinfishe]

In my books customer service is what brings me back every time!
I have only a few favorite stores in the lower mainland, all of which thrive on customer service. In my opinion, customer service is on a decline at most retail levels in order to stay competitive. When I first started reefing and knew very little, it was the friendly, informative, and free advice that kept me going back again and again, and it still does to this day!