Oceanview enterprise distributor still in business?

[smokinreefer]

just to update.
Ecotech says shipping is $34 USD which is about $43CDN + any duties/fees.
This is for 4 little pieces of plastic lol.

so out of frustration and principle, I didn't think this was acceptable so off to the web I went and finally found a way to get a hold of the original distributor.

He says he will order the parts for me. So I will sit tight and see what happens.

[smokinreefer]

just an update... I'm still waiting for the parts lol

[Ryan]

I thought Reef Wholesale was a distributor of Ecotech. Have you reached out to Patrick?

However good luck getting parts from anyone in Canada. I have been waiting for a wetside for 3 months. $480 power head sitting there doing nothing.

[smokinreefer]

Regarding Reef Wholesale, yes Ecotech has now advised me to try contacting them. I did reach out to them previously and it seemed I was going to have success with them, however in the end they said it was out of their jurisdiction for whatever reason. I did shoot them a message again to follow up since I was now directed to them.

You may be right about the problem of parts in Canada. It would appear that if I were in the states I would've gotten the parts in a matter of days!

[Ryan]

I'm blown way to be honest. We pay a premium for an over priced product by an industry leader and here you are spending evenings on the phone trying to chase down parts that ecotech should have had in the mail after the 1st phone call. What's next, calling Bulk Reef Supply?