hfp75 Kessil - Customer Service - A+ 08-23-2016, 06:34 AM
kev00arthur Can you send me the light and... 08-23-2016, 07:28 AM
hfp75 Well I'd love to sell it and... 08-23-2016, 08:27 AM
kev00arthur Hey Hey if Thats what you... 08-23-2016, 09:31 AM
Myka That's good for the karma. ... 08-23-2016, 06:07 PM
hfp75 New light came - totally new... 08-27-2016, 08:33 AM
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Kessil - Customer Service - A+
One of my A360WE just up and quit the other day.
I called Kessil and they asked me if I had my receipt. (I have no receipts since I have purchased most of my lights used). I said I don't keep receipts, they asked for the serial number on the light and said it's covered - they are sending me a new light..... It was super easy.... - no telephone tag with a bunch of people - serial number is easy to find - they took my information and shipped it - They don't want the old one back - it's gonna head to the garbage. I rate this experience with Kessil A+ and not only do I love the lights but their customer service is top notch. My new light isn't here yet, I'll post again when it shows.... Last edited by hfp75; 08-23-2016 at 06:36 AM. |