I purchased a nano a few years ago. It made a high pitched noise and was covered in an impossible to get off glue. AI shipped me a new fan and housing right away, which at first seemed like great customer service. The fan wasn't the problem though as the light continued to make a high pitched "electric" sound. They later sent me a new light, along with a $100 customs bill... Rest assured that was the last light I have ever purchased from them/ ever will. Meanwhile, I dealt with Neptune a few weeks ago and they managed to send me a replacement new display unit with no attached customs bill. AI has got to get it together for their Canadian customers!
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06-16-2016, 02:52 AM
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