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Old 05-28-2013, 02:15 AM
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Chaloupa Chaloupa is offline
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The owners name is Cathy. She's lovely! If you have a concern I would bring it up with her.....as she most likely doesn't frequent fish sites, running her business takes up enough time for 2 of us I'm sure.....because she isn't online much (I assume) she has NO idea that there are ANY unhappy people. Her sales are likely still very good, no one speaks up that there's an issue so she thinks it's all going great.

I run a similar business also (not near as large, my goodness), and would only know that I have a staff issue if people came TO ME....I would appreciate the feedback, to try to change it rather than have people bad mouthing me everywhere including online forums. I think you will find Cathy the same....she truly is a great person...who has a passion for her store.

I also have shopped there on and off for over 9 years...yup there have been some less than great staff...but we all have that, and can only fine tune it if we're aware!
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