vertek puratek (100gpd unit) problems

[allie_san]

Hoping someone can shed some light on this..

New unit, made about 100 gallons without a hitch about 2 weeks ago. Plug it in today to make some more water, check it about 5 hours later and there's barely a 1/4 garbage can full, also noticed zero waste water is coming out the drain tubing and the pressure gauge is at 100psi.
What gives? could one of the filters be plugged already or something?
I installed it using a self piercing saddle valve onto a copper line that is really close to where the water comes into the house.

Thanks!
Allison