ESV B-Ionic Alkalinity container has solid chunks in it?

Thank you for the advice. I will definitely go with it.

According to the container on the ESV bottle, it says that you should not use the bottle unless all hard particles have been melted and mixed up. I've been warming the bottle up and shaking it but having no luck. I guess it's a hard lesson learn. Don't purchase liquid alkalinity online during the winter. Hard to resist Boxing Day sales.