Tunze Water Level Controller Pump

[sharuq1]

That's weird. How long have you had it? I've had my oldest one for more than two years and never had to replace the pump and the person before me had it for two as well. When it runs dry it tries it a couple times and then the red light comes on and flashes which means the pump is no longer trying to pump anymore. (ie. auto shut off) Have you talked to Tunze? I hear their customer service is pretty good.