Ups burns me again

[Snaz]

Originally Posted by urbanhellfire

Its funny to see the "Brave" people behind their keybord in their mom and dad basements typing away that it your fault for ordering in the winter time and you got what was coming to you for order in the winter months.

to each his own... i guess

Peace out.

.02 spent

These are not light bulbs or toasters, these are LIVE tropical animals. Shipping them in the Canadian Winter will sometimes result in DOA. And the hobbiest HAS to take some of the responsibility for these deaths.

I am not some kid in a basement. I have shipped thousands of dangerous goods worth millions of dollars across North America. I know how shipping works. Planes get stuck on runways, need deicing before takeoff. Trucks get delayed in traffic, customs or borders. P and D trucks smash packages and ignore warning stickers.

The coordination and luck to move one 5lb box across the country is more than the average hobbyist clicking on pretty coral picture on a website can imagine. Take some responsibility for your hobby.

Yes if you purchase with an "Arrive Alive" guarantee you should expect another shipment or refund. That's the contract you agreed too. Just don't cry too loud if it does arrive dead when the destination is rural Alberta in February.