UPS Charges

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My last dealing with UPS was over some filters for the fridge. I confirmed from the supplier both by phone and e-mail they would ship via USPS (and not UPS). Ordered the $80 worth of filters prepaid and what happens, UPS delivered when I wasn't home and wife unknowingly accepted and signed the UPS bill for ~$36.00!

Since if I would have returned the product, UPS would still have my money (and I would have to pay for shipping back) I freaked on the supplier. They ended up putting $36.00 USD on my credit card.

Buddy I have is a e-Bay junkie and he gets Purolator to ship from the US. Last thing he bought was a reconditioned Olympus camera from the manufacturer for $150. Total cost included shipping was $165.00 from back east in the States to Edmonton.