AquaSafe Warning!

[Keana]

They are very cheep... And the water tank would still work. However... $35 US for shipping from North Vancouver to Downtown Vancouver and that shipment get damaged... I would like to get what I paid for. If they want to charge that much for shipping they should honor the UPS built in fail safe for damages: the claims process. If I've paid $35 US for shipping, I deserve the full quality of that shipping process and all the protections that should have gone with it. UPS is more than willing to pay for all damages however AquaSafe must file the claim and send the refund. UPS will only deal with the shipper on these matters, not the receiver.

That is why I posted this warning... These units are much less expensive than others and work very well but there is a underside to this deal..... Very bad customer service and a shipping charge that is very high for the quality of shipping you get.