Good LFS in Vancouver??

[Son Of Skyline]

I began my reefkeeping hobby at King Ed Pets. The staff there walked me through the whole setup process and most of my initial setup and first corals were purchased there. I still go back there to say hi and buy stuff for my other animals, and I know they don't carry the kind of stuff that J&L does. I don't go to King Ed for any reefkeeping stuff anymore. Yes, I have 2 Hagen test kits at home and no, neither of them work [img]tongue.gif[/img]

I really like J&L for the prices and selection...but they're service just plain sucks. EVERY time I go there (around 2-3 times a month) they seem just too busy to care that I'm in the store, and more often than not, I'm the ONLY customer in the store. They never say hi and simply ignore me. I have to flag 2 of the staff down just to get a price, and as soon as they tell me the price they take off and go back to ignoring me. Sometimes they tell me that they'll get someone else to help me and that help never comes. They're alright if you can actually get them to stop and manage to start talking to them, but sometimes I wish that there was another store of their caliber around so I can jump ship. I work in a customer service environment and I find the service there to be the worst I've ever seen in a pet store. They're not bad people and they don't have bad attitudes, but they simply have bad customer service....but I'll still go back, again and again, until someone else comes along.