Panorama Marine LED & Actinic Sale (40% off)

[SteveCGY]

Originally Posted by martinmcnally

Sorry I have to correct you because that is false information.

1. We are an approved dealer for Ecoxotic AND infact we are the Ecoxotic distributor for Canada.

2. I did send you a receipt in the form of a PayPal invoice if you need me to resend it I can.

3. We handle all of the warranty claims for Ecoxotic in Canada and they have never asked a customer to ship products back in the 2 years we have been the distributor. They pass the approved warranty to us and we send out the parts.

If you like I can give you Angel Sinatra's email. She oversees warranty for Ecoxitic

If your an approved dealer why am I contacting them and why did they tell me differently? Should I not be able to go through you for warranty?

I never paid through paypal nor do I have a paypal account so no idea how I would receive a paypal receipt.

All I want is a new mounting kit (doubtful that will ever happen) before a disaster happens.


O well live and learn. Two companies to avoid like a plague now.