GHL Mitra Owners club

[Aqua-Digital]

Originally Posted by reeferfulton

In my opinion .

They will have have to fix this issue with windows 8 . This light just launched . so if they intend on being around and supporting they will have to bite the bullet . With the way people upgrade computers these days . it wont be long till there are many people with this same issue ..

If i had to guess its just a matter of time before the new software is written to fix this issue .

I im baffled beyond belief that a 1200 dollar Computer controlled light that just came out wont hook up to a 300 dollar laptop .....

rant to be continued lol

side not .. love the light otherwise so far

The issue as I said before is with windows, GHL can not fix a windows issue, however just like other companies they are looking for work around yes, and as proven many many Win8 users are happily using the software without issue, so that alone shows you its not a GHL issue.

How can GHL write a fix for every laptop out there that uses a different driver set for windows 8 because windows 8 performs in different ways on different systems.

Its like buying a Ford and expecting Audi to fix your dodgy wipers.

The IMPORTANT thing here is

1. are there win 8 users using the software - Yes (LOTS)
2. is GHL offering active support on the forums to help those that are having issues - Yes
3. Is debating it here going to fix your connection issue - NO

Solution - Go to www.profiluxsupport.com post your issue and allow GHL to work with you to help you get connected with the cruddy old Win 8

But a very important end note I do want to thank everyone of you for your very kind support of the GHL Mitras and that you all have seen how amazing the product is in both light effect and quality. And I am sorry for those that have had issues with Win 8 and hope you do come to understand its not directly a GHL issue, but GHL will do what they can to help those out that have fallen on sword of Microsofts latest offering.

Thanks guys