Canreef Aquatics Bulletin Board  

Go Back   Canreef Aquatics Bulletin Board > Regional Forums > Alberta > Edmonton

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #22  
Old 03-08-2013, 08:56 PM
somewherebeyondthesea's Avatar
somewherebeyondthesea somewherebeyondthesea is offline
Member
 
Join Date: Oct 2012
Location: Edmonton
Posts: 120
somewherebeyondthesea is on a distinguished road
Default

I too have had missing frags in from past orders, but I will say that Burc has always been good about sending emails back in order to try and resolve issues.

Another thing I really appreciate is that often times the reason an item would be missing is that the frag was not healthy, and rather than shipping it sick, Burc offered to refund my money or place a healthy one on the next order.

I can only imagine how much of a logistical nightmare it must be to coordinate a huge group order, and work with Shipping and weather in a timely manner.

I would say 95% of the frags I recieved were as advertised.
__________________
......You taught our hand speed,skill, and grace....
....to go beyond our dwelling place..... -Father John W. MacGillivray
Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT. The time now is 05:49 AM.


Powered by vBulletin® Version 3.7.3
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.