Vic Trip

[Johnny Reefer]

Originally Posted by BCWolfen

My next stop was Safari. Unfortunately this was very disappointing. When we first walked through the door, two male staff members were at the front counter. Neither said hi or acknowledged us so I said hi to them. I got a hi back and that was it. No "can I help" "anthing we can do for you" Owning a retail store myself this immediately set my hackles up.

Egad! You didn't like Safari Pets? That's a first.
That's one of the nice things about Safari Pets. Low pressure. Personally, I hate it when sales people jump all over me the minute I walk in a store. But that's just me.
Also...they are usually soooo busy in there, (with customers), that any time they get a slow spell is the only time they have a chance to tend to maintenance and shelf stocking. This could also be another reason for their reluctance to offer assistance. They have lots to do! (They are understaffed).

Originally Posted by BCWolfen

Shelves were bare (understandable after a lond weekend) and there was little selection.

Really? Bare?

Originally Posted by BCWolfen

I looked through the Saltwater section, but it was also pretty empty, which was a shame as I was really looking for some fish or corals.

Really? Empty? Are you sure? Everytime I go in there they have adequate livestock. Victoria may be bigger than Nanaimo, but it's no Vancouver.

Originally Posted by BCWolfen

I did see a little mandarin that I wanted but still no one had come to offer assistance. One gentleman started to siphon a tank right beside me and still said nothing.

Did you bother to ask? You say they didn't talk to you, but it sounds like you didn't talk to them either.

I'm sorry you were dissappointed. I still stand by Safari Pets as the best LFS in Victoria.
I happen to be going there today. I will discuss your concerns with the manager on your behalf. Happy to do it.
Hopefully, you will have a better experience next time.
Did I mention they are understaffed?
It's crazy in there when they are busy.

Cheers,