I had a terrible experience with the Canadian Tunze distributor, and I'll never suppo

[Ace Storman]

...Warren, I think readers on the forum(s) should be made aware of poor customer service and poor customer support. Dealers and distributors that offer poor service should be identified and they should be made aware that there is discussion about them. Too many public complaints reflect badly upon dealers and distributors and it eventually trickles back to the Manufactures. Most manufacturers take customer service / support very seriously and may look to change their channels of distribution as a result.