Vendor Poll Warning

[ponokareefer]

I just wanted to give fellow canreefer's a heads up when you do vote in the vendor poll. The vendor's can see who votes for them, and if it is a bad vote, they may come after you, as the recent case I have had. Maybe the solution is to just avoid the vendor poll all together in the future so that I can avoid being harrassed to have my "incorrect vote" changed to a good vote.
At this point, it doesn't seem like a very good system.

[mark]

think if I'm slamming a vendor in a public forum, it's reasonable the vendor sees who.

If it's true harassment like multiple e-mails, phone calls in the middle of the night, that's one thing, a friendly PM is an other.

[ponokareefer]

I definitely see the point of the vendor, that if you are going to give them a bad review, they would like to see who and try and resolve the issue in a friendly manner. But when they turn unfriendly when you refuse to change your vote, what then?

[Fox]

Originally Posted by ponokareefer

I definitely see the point of the vendor, that if you are going to give them a bad review, they would like to see who and try and resolve the issue in a friendly manner. But when they turn unfriendly when you refuse to change your vote, what then?

I would disagree with you on this. Unless the poll specifies that the vendor will be able to contact you (and perhaps that is the solution; a disclaimer of sorts).

If you have a bad experience and you tell your friends, should the vendor you had issue with be able to contact you without your permission to settle it?

I think the vendor should only be given that opportunity if you approach them or if you knowingly give them or allow them to have your contact info. It is my opinion (:P) that people should be able to express their opinions without fear of reprisal.

Just my opinion :P

[mark]

Well do see Nebthet's saga about Fragalot (here) hasn't been shutdown so assuming posting correspondence between a vendor and member isn't outside the board rules.

Might want to post up how the vendor been harassing you.

[shrimpchips]

That thread's existence probably has to do with the removal of that former Vendor from the forum.

[aquatic_rice]

The whole point of the vendor pole is to let everyone else know how your transaction went with the vendor (I recently learned the true value of the poll ). If things didnt go right and the customer feels unsatisfied its up to the vendor to rectify the situation (to a certain extend depending on the situation). Ive bin lucky and only have had 1 bad experience.

But its your opinion and nobody can make you change it.

If i have a bad transaction Ill talk to the vendor and see how he wants to handle things. If it wasnt handled well then ill say it straight up and my vote will reflect that.

[Fox]

Originally Posted by aquatic_rice

The whole point of the vendor pole is to let everyone else know how your transaction went with the vendor (I recently learned the true value of the poll ). If things didnt go right and the customer feels unsatisfied its up to the vendor to rectify the situation (to a certain extend depending on the situation). Ive bin lucky and only have had 1 bad experience.

But its your opinion and nobody can make you change it.

If i have a bad transaction Ill talk to the vendor and see how he wants to handle things. If it wasnt handled well then ill say it straight up and my vote will reflect that.

Again, I have to disagree...The point of the poll (in my view) would be a general overview of the overall service over the course of the poll.

Only individual comments would allow everyone else to know about certain experiences, but the poll itself would be (and should be in my view) an anonymous voting system. At no time should anyone have access to how any one person votes (unless there is a disclaimer so).

Also, if the person who had the bad experience really wanted to resolve it, then they can choose to contact the vendor. If they don't want to resolve it, then why should the vendor have the right to contact them when its not something the consumer wants?

Again, just my opinion.

[Snaz]

Originally Posted by Fox

Only individual comments would allow everyone else to know about certain experiences, but the poll itself would be (and should be in my view) an anonymous voting system. At no time should anyone have access to how any one person votes (unless there is a disclaimer so).

I understand where your going here but I suspect the reason it is open is to prevent someone with a vendetta creating 5 random accounts and crashing a vendor's poll rating. Without the clarity it is easy to bring down or raise a vendor's rating by cheating.

[ponokareefer]

"Also, if the person who had the bad experience really wanted to resolve it, then they can choose to contact the vendor."

This was what I attempted to do to start with, but after numerous e-mails and PM's, and 2 phone calls, I finally had had enough, and put a bad vendor rating. After I put the poor vendor rating, they then contacted me, after some more time had gone by. Otherwise, I don't think they would have even contacted me at all. And when they did contact me, they acted like I didn't even try to get a hold of them to resolve the issue before putting a poor vendor rating. Here is a copy of the PM I received, with names remove.

"I see that you gave xxx an unsatisfactory vendor poll. Was your vote a mistake? If so, you can have it changed. I just don't get it. I went out of the way to have this order packed up and delivered to your door. You even told me that you were happy with the order. Perhaps you should have discussed this with me before your posting. I would have appreciated knowing your problem here."