AB 250w 10kk DE bulb explodes - UPDATE

EmilyB · #1 05-13-2005, 06:03 AM

Anyone ever have this happen? I bought three and one exploded a few weeks later.

No, I didn't put fingerprints on it.......

Anyway, apparently the AB warranty is unachievable. I didn't even get an email response. My supplier told me they weren't too friendly, and offered to take the hit but I have no desire to do that to them as they have been very good to me.

Anyone had a similar experience ?

Nemo · #2 05-13-2005, 07:10 AM

Quote:

Originally Posted by EmilyB

Anyone ever have this happen? I bought three and one exploded a few weeks later.

No, I didn't put fingerprints on it.......

Anyway, apparently the AB warranty is unachievable. I didn't even get an email response. My supplier told me they weren't too friendly, and offered to take the hit but I have no desire to do that to them as they have been very good to me.

Anyone had a similar experience ?

Any oils on a bulb like that will create a hot spot and allow them to blow. Even if you didn't touch it if it came in contact with something at the factory or at your house it never had a chance

Veng68 · #3 05-13-2005, 12:00 PM

That's too bad......... any damage to the tank?

Cheers,
Vic [veng68]

StirCrazy · #4 05-13-2005, 12:49 PM

Quote:

Originally Posted by EmilyB

Anyone ever have this happen? I bought three and one exploded a few weeks later.

No, I didn't put fingerprints on it.......

Anyway, apparently the AB warranty is unachievable. I didn't even get an email response. My supplier told me they weren't too friendly, and offered to take the hit but I have no desire to do that to them as they have been very good to me.

Anyone had a similar experience ?

who were you trying to contact for warenty Emily, AB or aquamedic in the US?

Steve

mark · #5 05-13-2005, 03:01 PM

It's a habit of some of the inspectors here to wipe bulbs (1000w projectors) with alcohol before installing.

danny zubot · #6 05-13-2005, 04:50 PM

Is that common with DE bulbs and moguls or just DE? I've had some water drops splash on my Mogul and nothing happened, though I was pretty freaked out.

Gujustud · #7 05-13-2005, 05:00 PM

Quote:

Originally Posted by mark

It's a habit of some of the inspectors here to wipe bulbs (1000w projectors) with alcohol before installing.

What type of alcohol is recommend? General cleaning type? I don't want to waste my Captain Morgans on it

muck · #8 05-13-2005, 05:02 PM

Isopropyl Alcohol or better known as rubbing alcohol.

mark · #9 05-13-2005, 05:30 PM

Took a look at the sheets that come with a new bulb and it just says alcohol. We do though use Isopropyl.

To bad couldn't use them on my tank, there's something like 40+ still in the box.

EmilyB · #10 05-13-2005, 05:49 PM

Steve, it was Aqua Medic they told me to contact.