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			#11  
			
			
			
			
			
		 
		
		
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			 Have you tries looking on port forward.com for your router and instructions? Also to access it from your phone you will need a static dns  hosting service. I am currently using no-ip.com for mine and works great. 
		
	
		
		
		
		
			
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			#12  
			
			
			
			
			
		 
		
		
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			 I also have Apex and Telus which took a while to get going... that was due to wrong Netmask, Gatweway and Primary/Secondary DNS servers. 
		
	
		
		
		
		
			Once I got all that figured out, it was a piece of cake. 
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	Casual reefer  | 
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			#13  
			
			
			
			
			
		 
		
		
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			 Well, I gave up and hope that Apex will be releasing the Apex Fusion soon. Telus first level tech support sucks and am not a fan of paying them on an hourly basis for them to tell me that it will not work. I don't think I can change the router as I need it for telus HD TV and don't want to sign up and pay for additional dns service either. 
		
	
		
		
		
		
			
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	ATI 48" 3x75W LED with 8x54W T5, 2xTunze 6105, 2 x Maxspect Gyre XF150, Bubble King Mini 200 ( soon to be replaced by a Bubble King SM 200), Eheim 1262, Via Aqua 300 watt Titanium heater, JBJ ATO, Apex Controller  | 
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			#14  
			
			
			
			
			
		 
		
		
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			 Quote: 
	
 If you pm me your apex net settings along with your ip address I'm fairly sure I can spot the issue. Cheers, 
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	Casual reefer  | 
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			#15  
			
			
			
			
			
		 
		
		
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			 Thanks for the offer. I may just do that. I was finally able to get it working on the mobile device via wifi however it does not want to work on my desktop now. Prob b/c I changed the port... Now I can figure out how to access outside of wifi without going the route of DNS that would be awesome or just wait for the new Apex Fusion to be released. 
		
	
		
		
		
		
			
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	ATI 48" 3x75W LED with 8x54W T5, 2xTunze 6105, 2 x Maxspect Gyre XF150, Bubble King Mini 200 ( soon to be replaced by a Bubble King SM 200), Eheim 1262, Via Aqua 300 watt Titanium heater, JBJ ATO, Apex Controller  | 
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			#16  
			
			
			
			
			
		 
		
		
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			 I had that same issue with Telus and my Apex for a long time.  I would get it working on a port, then a week later it would stop working.  I would change the port and get it to work again, and then it would stop.  I concluded that Telus was blocking the Apex server somehow and closing up the ports.  I've snice moved and no longer have Telus. 
		
	
		
		
		
		
		
	
		
		
	
	
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			#17  
			
			
			
			
			
		 
		
		
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			 On desktop. You have to enter your ip for the apex and then slash port number 
		
	
		
		
		
		
		
	
		
		
	
	
	For example: 192.168.1.78/8080  | 
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			#18  
			
			
			
			
			
		 
		
		
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			 Also what you have to remember is your external IP address is dynamic and changes. So every once in a while you'll have to change it in the app so you can access the apex when you're away from home 
		
	
		
		
		
		
		
	
		
		
	
	
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