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#1
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![]() I know this is a can of worms for some people, but I think it is only fair to the seller to let others know of my experience.
I have ordered from Fragalot several times, and will say that at the very best of it, communication was difficult, and what you received was not necessarily what you ordered. THIS TIME however, I have to say was WONDERFUL...communication was top notch..I would email Burc and hear back within 30 minutes or less. Packing was done by Burc himself and all items were as ordered and in the box and in FANTASTIC health...full color and polyps out within an hour of being in the tank. Shipping was when I expected and a tracking number was sent immediately. I have to say one thing...something that I wasn't aware of before, is that Burc doesn't always pack the order himself...he has a "guy"....and that guy called in sick for when my order was packed...so Burc did it himself...I really think this is a huge reason for my order being as accurate as it was. So, with that being said...I have no issue with ordering from Fragalot again, and in the future, will kindly as Burc to pack my order to eliminate errors...perhaps his guy just needs more time to learn the inventory and such, but either way...to order 50 frags, and get them all as ordered...was fantastic...WELL DONE BURC!! |
#2
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![]() finally some positive feedback coming back again well done Burc.
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180 starfire front, LPS, millipora Doesn't matter how much you have been reading until you take the plunge. You don't know as much as you think. |
#3
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![]() good on Burc (I guess).......maybe he should pay to be a sponsor here for all the advertising these threads are giving him?????
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260g mixed reef, 105g sump, water blaster 7000 return, Bubble King SM 300 skimmer, Aqua Controller Jr, 4 radions, 3 Tunze 6055s,1 tunze 6065, 2 Vortech MP40s, Vortech MP20, Tunze ATO, GHL SA2 doser, 2 TLF reactors (1 carbon, 1 rowa). http://www.canreef.com/vbulletin/showthread.php?t=50034 . Tank Video here http://www.vimeo.com/2304609 and here http://www.vimeo.com/16591694 |
#4
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![]() Doug, we aren't interested in having him here. Years of failure isn't made right because of one or two success stories. We don't often have to make a big deal about congratulating any of our sponsors for finally getting it right. It's what they do.
We'll shortly go back to removing these, I just thought we'd let that last group go through the motions. It's apparent that people never learn and will continue to order from this guy. But if they want to do that, it will have to be without the board.
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Brad |
#5
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![]() Quote:
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#6
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![]() Kat, I'll leave this one as the last post for Burc. I let a couple go so people can get some feedback, but as a non sponsor, all the free advertising will not be permitted in the future.
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Brad |