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#1
09-07-2009, 07:41 AM
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my leaky 90 gallon
i bought a new 90 gallon tank from a large lfs here in calgary .i have had the tank with water in it for just over 2 months and moved all my stuff from smaller tank to it .i came home today to find tank was leaking and after 4 hours of cleaning up mess and puting all my stuff in sump/hospital tank i when to als to complain .they told me the warrinty on tank was void because i told them tank was salt water and they would not fix or replace it .right now i can peal about half of the silicone off one side of tank .is there a easy way to re silicone a tank of better just to buy a new tank somewhere else?
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#4
09-07-2009, 02:07 PM
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Ooh that really sucks where did you get it from? But if it were me I'd pick up a tube of silicone from home depot and silicone the crap out of the thing, but if you do that make sure to look up which type is aquarium safe, alternatively you could try calling a proffesional like bow valley aquariums and see if they will redo the seams for you I've also heard of red coral and golds custom building tanks so it might be worth it to give them a call, it just seems like it would be a waste to have to buy another new aquarium
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#5
09-07-2009, 03:13 PM
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Freshwater ,saltwater the tank should not leak after 2 months,I have a 46gallon bowfront that I bought from walmart over 2yrs ago no problems,plus yesterday,i got back my old 55gallon that I bought from walmart 8yrs ago,never resiliconed no leaks,I would go back and tell them they are full of it,or give them some nice free advertising.
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#6
09-07-2009, 03:20 PM
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I should think its a warranty problem.
If you fix it yourself, or have someonelse do it, the warranty will be void for sure. If all else fails, I would try to fix it myself. On the leaky side, cut all of the silicone off with an olfa knife or similar, don't leave any on the glass, but don't touch the silicone between the two panes. New silicone will not stick to old so get all of it. Clean the glass with either alcohol or acetone. I like alcohol as it does not smell as bad. Rona has their brand of 100% silicone in a caulking tube, I think it is windows and doors. Use the search here and you will find a few threads that show pics. on how to put masking tape down for that really professional look.
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#7
09-07-2009, 03:29 PM
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Do not touch the tank.
Return the tank to the LFS immediately. While there hand the manager a letter, copy for yourself, that includes a copy of your invoice and contains a demand for return of your money within 14 days. If you do not hear from them within 14 days, go to small claims court on the 1th dayand sue both the lfs and the manufacturer (use their correct legal names). Do not delay. force the issue. You paid good money for a brand new tank. There is an implied warranty that it will do the job of holding water. You are entitled to return of your money If there was any salt restriction the LFS had a legal obligation to inform you.
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#8
09-08-2009, 03:19 AM
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Hmmm..ya drilling the tank voids the warranty (unless it is factory drilled). You are best to take the tank to a reputable vendor (Red Coral is great) to be repaired. In the future, avoid Big Al's - IMO, a horrible place to shop.
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#9
09-07-2009, 03:29 PM
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The more I think about this the more it bugs me. I would go back to where you bought it and say there is no diff betw salt and fresh water. If they do not replace your tank, I would tell them that you will park in front of their store with a sign in your window saying the problems you are haveing and advising everyone not to buy a tank for saltwater at their store. And that you are going to write a letter to the Better Buisness Bureau.
Ohhh makes me so mad!
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#10
09-07-2009, 03:31 PM
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Contact the manufacturer of the tank by email regarding salt water and the warreny of your tank. When they respond saying that salt water makes no difference to the warrenty bring a copy of it in to the store, you can also use the letter in small claims court if you choose to go this route. The store is full of BS and your tank is definetly still under warrenty after only 2 months.
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