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Old 03-06-2017, 01:48 AM
Cameron Cameron is offline
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Default HELP: Kessil A360W Tuna Blue issues.

My light is turing off at almost exactly 3 hours.

I have tried running it through a controller - RKL, as well as the kessil controller too. I called Kessil they sent a replacement power supply with no solution.

Still turing off at 3 hours and 4 mins all the time...any help would be appreciated at this point.
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Old 03-06-2017, 02:13 AM
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Quote:
Originally Posted by Cameron View Post
My light is turing off at almost exactly 3 hours.

I have tried running it through a controller - RKL, as well as the kessil controller too. I called Kessil they sent a replacement power supply with no solution.

Still turing off at 3 hours and 4 mins all the time...any help would be appreciated at this point.
is the fan working?
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Old 03-06-2017, 04:40 AM
hfp75 hfp75 is offline
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Call kessil back....

One of mine pooped out and they were great and just sent a brand new one.

It was easy peasy.
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Old 03-06-2017, 10:18 PM
Cameron Cameron is offline
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Yes. The fan is working. Kessil won't replace as outr of warranty period
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Old 03-06-2017, 10:49 PM
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The unfortunate thing about Kessil is if you have any problems out of warranty your basically stuck with designer paper weights. I had two die the same day and the only support I got was to blow on them.

Since the lights over 1 year, they are out of the 1-year-warranty and we cannot replace them. I ran by my manager to get an approval to offer you an one-time discount for the A360WE Tuna Blue at USD290 plus shipping and any duties/taxes. Please let us know if you are interested.

WOW THANKS ! I was running five of them, now I am running two with a 6 bulb ATI . They are nice leds but at that price you would think if you had a problem you could get them serviced. Hope your luck is better than mine.
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Old 03-07-2017, 12:41 AM
intarsiabox intarsiabox is offline
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I was asking about these lights awhile back as I thought they would look great with a couple T5's to fill in the shadows. Then I met a local reefer who had 8 of them over their tank and within 2 years 6 were dead (including 2 that were replaced under warranty and soon died as well) and the last 2 got sold. Sadly these lights seem to have a lot of issues and not too many ways of fixing them after the warranty period is up.
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