Speedwave warranty who to contact and am I screwed

riceboy · #1 01-17-2014, 02:49 PM

Do you guys know what the warranty is and what does it cover? Have a speedwave dc 2640 pump go out I think it's the power supply as there is no light on the unit. (Turned of the pump to feed and it won't turn back on) I bought it June 4 2013 and still have reciept.

Aquattro · #2 01-17-2014, 02:58 PM

I'd say that contacting the seller might be the best action.

lastlight · #3 01-17-2014, 03:09 PM

check to make sure the impeller isn't seized. mine does that every couple months which is a real joy.

Aquattro · #4 01-17-2014, 03:28 PM

I have one of these pumps still new, really not sure it's a good idea to hook it up

FishyFishy! · #5 01-17-2014, 03:41 PM

If you want, I have a dry unit sitting around that we could do some tests with. I have two controllers and power supplies that we could test with just to find out what the issue is. Text me if you want to try that out tonight.

riceboy · #6 01-17-2014, 04:31 PM

Quote:

Originally Posted by FishyFishy!

If you want, I have a dry unit sitting around that we could do some tests with. I have two controllers and power supplies that we could test with just to find out what the issue is. Text me if you want to try that out tonight.

thanks man i'll take you up on that gonna give concepts a call and see what they can do lol

spit.fire · #7 01-21-2014, 07:37 AM

Quote:

Originally Posted by input80

So here's my dumb Q. Are we sure its a "crappy" power supply ? If it is/can be proven, why not just go back to the manufacturer(s) & get them to replace/recall them with better ones ? I just got a 1320 replaced under warranty & would have been willing to change out the power supply, for a trial, after reading these posts.
Albert, you're up

lol.

Yes, it is a crappy power supply

And as far as a recall.... Good luck

input80 · #8 01-21-2014, 07:51 AM

Does anyone have any ideas on an appropriate replacement or even #'s that I should be looking for ?

reefwars · #9 01-21-2014, 01:05 PM

I replaced mine with another power supply then my controller died

A electrition friend of mine built his own and rewired the controller then his pump siezed

All these pumps have a life line of about 6 mths maybe a year lol

Still though new gens seem to do better then the first did wave line was no exceptiom and their new models seem to do good more time will tell though

riceboy · #10 01-21-2014, 01:38 PM

reading more and more of this i kinda wish i kept my ehiem 1262 lol