what would you do ?

[belzebuth]

Morning everyone...just wanted to have your opinions on something

My tank sprang a leak 3 weeks ago. I was able to contact a local Fish store who had a tank custom made. I was really happy with the overall experience since they were able to get the replacement tank in a matter days.

So we built the new stand and started the tank swap routine. The new tank went up on the stand with the greatest care..even kept the wrapping plastic around it.

After levelling and plumbing the tank we then started to add the sand and water.

That's when i reallized the 1 1/2 inch scratch in the front pane... The scratch is Inside the tank and pretty deep....my tank never had any rocks in it

I am really disapointed... What would you Guys do ??? Should i call the store ??

I'm at loss with this... Can this scratch be removed, buffed out?

Thanks

[JmeJReefer]

Call store. See Wut they can do... However, if you did the damage during the moving phase, nothing they can do. Look up glass scratch repair.
YouTube it. R get someone with exp. to lend a hand.
Good luck!

[IanWR]

I would call your lfs first. This may be a chance for them to demonstrate excellent customer service. If it is a deep scratch I don't know if that is buff out- able, but perhaps glass experts know about some sort of resin (like how they fix chips in your windshield) that could help?

I'm sure you feel terrible about this, goodess knows I would. I hope there is a fix for this that doesn't cost an arm and a leg. If it is not feasible to fix it, then maybe it's just a chance to practice accepting imperfection. Keep us posted on your progress!

- Ian

[mark]

call the store to see about a replacement pane as if deep you'll won't get the scratch out and you'll be noticing it for years

[michika]

Originally Posted by mark

call the store to see about a replacement pane as if deep you'll won't get the scratch out and you'll be noticing it for years

This.

[GoFish]

I've tried Zirconium Oxide to polish out scratches, it's a common answer found when google searching glass polishing. It does work but only on verrrry light surfaces scratches, if you can feel it with your finger nail it's just too deep and will need to be replaced. Even if you could polish deep enough to remove a heavy scratch it would create a magnifying effect, that's worse.

I hope the store is willing and able to help you!

[kien]

It's really no shirt off your back to simply call the store and ask them what they can do for you in this situation. If you are not at fault, then a reputable company with good service should be able to help you out with either a new front pane or a new tank even.