Apex controller

[Cal_stir]

Has anyone had to send send an apex controller back, mine is dead and I am wondering what the process is.

[mameroo2000]

I take about 2 weeks after you send it back to receive new replacment.
Just call costumer serves and they will tell all info you need

[reefgirl189]

I have. I just went through the vendor I bought it from. Still waiting for some parts to come back.

[Cal_stir]

Originally Posted by mameroo2000

I take about 2 weeks after you send it back to receive new replacment.
Just call costumer serves and they will tell all info you need

Did you send it back to apex or the vendor?

[mameroo2000]

Originally Posted by Cal_stir

Did you send it back to apex or the vendor?

To neptune in usa

[mameroo2000]

After you call thy will give you code nomber and thy pay for you the shipping
Bot you need to email or fax the prof of porches
Just call neptune CS and thy will let you know what you have to do

[Cal_stir]

Thanks for the info