Tunze Nano 9002 Skimmer - No bubbles

[Leon71]

Has anyone purchased a Nano 9002 skimmer lately? I bought mine on Boxing Day. I had it running on my QT tank for the last three weeks. I do not get any bubbles at all from it. At first I thought it was just breaking in. Took it apart and checked to make sure the air line was not kinked or plugged. If I blow in the air tube, I do get bubbles. I think it is the venturi. Has anyone had this problem? Does anyone have a spare venturi in Edmonton, until I can get a new one? Thanks for the help. Leon

[hillegom]

I don't have one of these, but there should be warranty on this

[Nano]

I got mine used it works great, maybe yours is defective?

[Leon71]

Yes it is still under warranty, but they want me to ship it back (at my cost), and then hopefully get a replacement. In the meantime, my QT tank with two fish in it will be without a skimmer. I am trying to get them just to send out a replacement venturi asap. Thanks, Leon

[Nano]

i dont think you should have to pay the shipping for something that they sent you if its not working properly. but thats my opinion.

[jorjef]

I know this may seem dumb but I'm going to ask. Is the hose connected to the top plate of the skimmer?