HELP: Kessil A360W Tuna Blue issues.

[Cameron]

My light is turing off at almost exactly 3 hours.

I have tried running it through a controller - RKL, as well as the kessil controller too. I called Kessil they sent a replacement power supply with no solution.

Still turing off at 3 hours and 4 mins all the time...any help would be appreciated at this point.

[spit.fire]

Originally Posted by Cameron

My light is turing off at almost exactly 3 hours.

I have tried running it through a controller - RKL, as well as the kessil controller too. I called Kessil they sent a replacement power supply with no solution.

Still turing off at 3 hours and 4 mins all the time...any help would be appreciated at this point.

is the fan working?

[hfp75]

Call kessil back....

One of mine pooped out and they were great and just sent a brand new one.

It was easy peasy.

[Cameron]

Yes. The fan is working. Kessil won't replace as outr of warranty period

[Ram3500]

The unfortunate thing about Kessil is if you have any problems out of warranty your basically stuck with designer paper weights. I had two die the same day and the only support I got was to blow on them.

Since the lights over 1 year, they are out of the 1-year-warranty and we cannot replace them. I ran by my manager to get an approval to offer you an one-time discount for the A360WE Tuna Blue at USD290 plus shipping and any duties/taxes. Please let us know if you are interested.

WOW THANKS ! I was running five of them, now I am running two with a 6 bulb ATI . They are nice leds but at that price you would think if you had a problem you could get them serviced. Hope your luck is better than mine.

[intarsiabox]

I was asking about these lights awhile back as I thought they would look great with a couple T5's to fill in the shadows. Then I met a local reefer who had 8 of them over their tank and within 2 years 6 were dead (including 2 that were replaced under warranty and soon died as well) and the last 2 got sold. Sadly these lights seem to have a lot of issues and not too many ways of fixing them after the warranty period is up.