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#1
08-23-2016, 06:34 AM
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Kessil - Customer Service - A+
One of my A360WE just up and quit the other day.
I called Kessil and they asked me if I had my receipt. (I have no receipts since I have purchased most of my lights used). I said I don't keep receipts, they asked for the serial number on the light and said it's covered - they are sending me a new light..... It was super easy.... - no telephone tag with a bunch of people - serial number is easy to find - they took my information and shipped it - They don't want the old one back - it's gonna head to the garbage. I rate this experience with Kessil A+ and not only do I love the lights but their customer service is top notch. My new light isn't here yet, I'll post again when it shows.... Last edited by hfp75; 08-23-2016 at 06:36 AM. 
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#2
08-23-2016, 07:28 AM
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Can you send me the light and power supply for it ?? i will pay for shipping ?? im in GP
If you are gonna Throw it in the garbage of course and don't want it .
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#4
08-23-2016, 09:31 AM
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Hey Hey if Thats what you wish to do its all good.. and When the new light shows up i hope its golden and working like a charm . customer service with them is awesome .. if you change your mind msg me and ill sent email transfer right away thanks ..
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#5
08-23-2016, 06:07 PM
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