Help with Aquasafe RO unit.

[exee]

Hi All,

Does anyone here have any experience with Aquasafe RO/DI units? Mine is kinda broke =p

I've been taking it apart and putting it back together in an effort to figure out what is wrong with the thing and I have managed to isolate the problem to the Auto-Shut off Valve ( the connector thing where 4 tubes connect) The problem seems to be that one side of the auto-shut off is stuck on closed, so no water is ever able to get through that side of the auto-shut off...

Does anyone know if one side of the auto-shut off is suppose to be sealed like that? If its not suppose to be sealed shut, does anyone know how to get it unstuck or where I can go about getting a replacement valve...?

I've tried emailing the aquasafe support address and I got no response from them so far...

Anyway if anyone has any suggestions I would appreciate it.

Thanks