Hardware stores... Is it just me?

AndyL · #1 01-04-2006, 03:04 AM

Is it just me? Or do hardware stores make absolutely no sense? I was at my local rona tonight, needed some zipties and some eggcrate.

So zipties are fasteners right? Should be in the aisle clearly marked fasteners? No? Of course not they'd be in electrical...

Eggcrate, is a lighting diffusor - thus it should be in amongst the lighting right? Of course not - it would be in the ladder aisle.

What's really bothering me - is somehow I'm starting to follow their logic... when I needed that funky 1/4" pvc tubing - I didn't go to plumbing, I went to appliances... This is truly a disturbing realization!

Andy

geopod · #2 01-04-2006, 05:18 AM

Or how about the people not knowing what you are looking for or dont know what they are talking about.....I asked 9 people yesturday where I could find their RO units...they were like huh...So I said Reverse Osmosis units for water....Whats that they asked.....Or the same day I was looking for a hot water tank for my Dads house and this guy working in that department kept telling me a 20 gal tank was bigger than a 50gal tank and was a really good deal.Home Depot for you .....

george

StirCrazy · #3 01-04-2006, 12:10 PM

Quote:

Originally Posted by AndyL

Is it just me? Or do hardware stores make absolutely no sense? I was at my local rona tonight, needed some zipties and some eggcrate.

So zipties are fasteners right? Should be in the aisle clearly marked fasteners? No? Of course not they'd be in electrical...

Eggcrate, is a lighting diffusor - thus it should be in amongst the lighting right? Of course not - it would be in the ladder aisle.

What's really bothering me - is somehow I'm starting to follow their logic... when I needed that funky 1/4" pvc tubing - I didn't go to plumbing, I went to appliances... This is truly a disturbing realization!

Andy

actually zip ties in electrical makes sense, but egg crate should be with the lighting parts. as for the 1/4" vinyl tubing it was in appliances because its most common use is for ice makers in fridges.

Steve

BMW Rider · #4 01-04-2006, 03:42 PM

The eggcrate is in the section with the suspended ceiling tracks and panels. Since that's what it is made for, it makes sense for it to be there. It is used for more than just lighting, it can also be used as a ventilation panels too.

I know my way around HD prety well since I seem to be in there more than some of the people who work there.

Delphinus · #5 01-04-2006, 04:06 PM

I dunno, I find myself looking for, say, a 1" 45 PVC bit and a 1x1x3/4" T (or whatever) and find myself having to buy half the bits at Home Depot, half the bits at Rona. Then discovering what I really wanted is a union (or whatever), but hey, I remember seeing one at the (insert "HD" or "Rona" here, depending on whether current position is "Rona" or "HD", respectively), so I go back, only to discover that the union that I saw was really only HALF of a union, who knows where the other half is, so I ask the dude with an apron, do you have any others of these (mood getting somewhat sour by this point), no, no idea sorry; well when will you get more in, not sure sorry but maybe next Wednesday? (mood getting somewhat more sour by this point) so I say, man, I should have just gone to Western Pump in the first place, but oh yeah they close at 5:00pm and it's now 7:30pm (mood VERY sour by this point). So the next day, I go to Western Pump at lunch break, grab $3.00 of PVC bits, then wait at the counter for 23 minutes while the person in line in front of me endlessly discusses pump options for their spa or whatever, and how do you solvent weld this piece to that piece, and, in my impatience I decide to wander the aisles looking for more interesting PVC bits (never in my life did I imagine I would ever say something like, "interesting PVC bits", thank you reefing hobby!!!), meanwhile, the guy endlessly discussing pump options has finished, and the other guy who was in the store has bellied-up to the bar so-to-speak, and I've just lost my spot in line. So I decide, no I will not let this happen again, I stand there stoicly waiting my turn this time. Pay for the $3.00 PVC bits (and take some small solace in the fact that I have a "customer account file" at this place despite never having spent more than $17 in a single shopping spree, they must just love me) and then when all said and done, head back to work, but 1/2 hour late now, so of course I can't stop somewhere and get a quick bite. So I work the afternoon away, kind of hungry. And by 2:30 I have to get a bag of chips to help alleviate the groanings of the tummy, despite me promising myself I was "not going to snack as much this year." At 4:30 I find myself wondering if Big Al's got a new shipment in.

Or is it just me for whom it's like this???

muck · #6 01-04-2006, 04:42 PM

Sounds exactly like me Tony.. (except for the Big Al's thought)

christyf5 · #7 01-04-2006, 04:43 PM

Bwahahah, that sounds like my trips to home depot. Sadly we don't have a Rona so if they don't have it, I'm pretty much screwed. I love the chips at 2:30 comment. Nice

LostMind · #8 01-04-2006, 06:53 PM

That's why I pack my own food to the office

rickjames · #9 01-04-2006, 09:28 PM

Quote:

Originally Posted by christyf5

Bwahahah, that sounds like my trips to home depot. Sadly we don't have a Rona so if they don't have it, I'm pretty much screwed. I love the chips at 2:30 comment. Nice

Just as a FYI we are getting a Rona in Duncan (the Home Hardware got bought out or something) and the home hardware in cobble hill has already changed hands and is now a Rona. So hopefully they will have some more plumbing goodies!!

Sometimes I feel like taking a picture of the PVC fitting section so that I know what each store carries instead of having to go there and not find what I'm looking for!

outtafocus · #10 01-04-2006, 10:40 PM

I am in no way speaking on behalf of Rona and I am not representing the company in any way.
Having worked in that Rona store (9630 macleod tr) for more than 7 years, there is still items which I have no idea where they are. When a store has almost a million sku's (item id #'s) in its computer system and just about the same amount of product, it becomes difficult to find things sometimes.

A big problem in Calgary is the shortage of people to do jobs. A company like Rona which pays on the lower end of the pay scale is forced to hire basically two kinds of people, old retired guys, who have nothing better to keep them busy and who dont know how to or care to use computers. And young high school kids who dont know much about the building industry. It is tough to learn where product is in the kitchen department when you work in lumber and vice versa.

As for light diffuser, its exactly where it should be. Just like BMWrider said, it is a ceiling product and thus sold with all other ceiling accesories.

When I go into Home Depot stores I am completely lost. HD organizes their stores quite differently than Rona. Im not saying one way is any better than the other just quite different.
Its interesting to see how each Rona store carries different product also. I perfer to shop at the sunridge Rona for my PVC stuff, I feel they carry more than the Macleod store. Totem (now a part of the Rona family) doesnt carry PVC stuff at all, from what I have found in the two stores I have visited.