reef plus not refrigerated

noirsphynx · #1 02-23-2009, 06:06 PM

Crap! I just noticed on a bottle of Reef Plus that I bought and opened about 1 week ago that it's supposed to be kept in the fridge after opening. I haven't used it since opening it but is it garbage now?

Rbacchiega · #2 02-23-2009, 06:07 PM

herm. Toughie. I'd get in touch with Seachem via their website. Any e-mails I've sent to them have been replied to within 24 hours.

Toss it in the fridge for now just incase.

noirsphynx · #3 02-23-2009, 06:15 PM

I hope it's still viable but I'm thinking probably not. That'll teach me not to read everything on a bottle.
I've sent them an email and hopefully will hear back soon.

noirsphynx · #4 02-23-2009, 06:22 PM

WOW

They replied already! Awesome tech support!!! Here's their response:
"hello,The Reef Plus is still perfectly fine to use. You only really need to refrigerate it if you plan on keeping it around for a while. All this does is preserves some of the nutrients for a longer period of time. Let us know if we can assist further."
Looks like I didn't just flush $17 down the toilet, yay!

Rbacchiega · #5 02-23-2009, 06:26 PM

Yeah, Seachem, like I said has great support. I've never waited longer than 24 hours to hear back from them. If it comes down to it, I'll usually will buy Seachem over other stuff

Myka · #6 02-23-2009, 11:10 PM

Interesting...I have never refrigerated mine...oops.

Leah · #7 02-23-2009, 11:36 PM

Wow, isn't it fun digging around in the garbage when you throw something away.
Hey, at least your not the only one.