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  #1  
Old 09-16-2008, 05:29 PM
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Default contact numbers for RED SEA products!!!

This is ridiculous, this company has NO contact info on their website, all it says is either 'Under Construction' or Error. WTF! Does anyone own a Red Sea Product and have a phone number to contact their customer service departement?

take a look:

http://www.redseamax.com/redseamax/index.html

Any help appreciated.

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Last edited by Raf; 09-16-2008 at 05:35 PM.
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Old 09-16-2008, 05:57 PM
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Hey Raf! I too have been trying to get ahold of them...have emailed them with no response. If you find out info I'm tagging along here to get it too!
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Old 09-16-2008, 05:58 PM
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What are you looking for specifically? I have a few numbers from a month or so ago.
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Old 09-16-2008, 05:59 PM
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hey Catherine...I am needing to contact them for some replacement pumps...can you give me their numbers?
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Old 09-16-2008, 06:17 PM
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I called;
(281) 447-0205 - telephone
(281) 447-1153 - fax
redseainfo@redseafish.com
18109 Ammi Trail, Houston TX 77060
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Old 09-16-2008, 08:01 PM
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Angry

This is so unprofessional! Firstly, their contact info does not work on any of their websites, secondly, their 1-888 number says to call back another time, the numbers provided below lead toa continous tone as if you are disconnected....

so......

How are you supposed to get faulty pumps replaced under warranty if they are unreachable....
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  #7  
Old 09-16-2008, 08:13 PM
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there was a little storm called Ike that hit Houston...may have something to do with it.
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Old 09-17-2008, 04:04 AM
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well if it did, it must have hit months ago because I talked to some people that have had problems contacting them long before IKE...
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Our Reef Tank:

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  #9  
Old 09-17-2008, 05:15 AM
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skimmerr pump??? if so order 2.
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  #10  
Old 09-17-2008, 05:21 AM
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I need to replace both recirculating pumps and am going through the place I bought my first one...at least it's a cheap replacement part!
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