need computer help

[marie]

I'm a complete idiot when it comes to computers and my computer is messing up. Somehow the resolution is at the lowest setting and it is only giving me 16 colours, everytime i reset it and restart the computer, it goes back to the way it was.

[Invigor]

obviously you have internet connection at 16 colors and it's not safe mode? try upgrading your video card drivers or reverting them from the first windows install...that usually works

[marie]

Why would everything change? It was running fine 2 days ago. It is now set at 640 by 480 pixels and 16 colors ( It's not in safemode) and refuses to change

[Jason McK]

Ya it sounds like the Video drivers have been lost.
Try to reinstall the drivers
Also check in Device manager to ensure the video card that window thinks you have is the one you actually have

J

[mr_alberta]

What version of Windows are you running just out of curiousity.

[marie]

windows 98

[marie]

Originally Posted by Jason McK

Ya it sounds like the Video drivers have been lost.
Try to reinstall the drivers
Also check in Device manager to ensure the video card that window thinks you have is the one you actually have

J

I'm not sure my device manager is at home right now and i have no idea how to reinstall the drivers maybe i should take it in to be fixed

[Jason McK]

It's been a while since I worked with win 98 but if you go to "control Panel" there should be an icon for "System" that will open a window with a list of all the hardware you have. Look for Video Display Adapter. This will be your Video card. there will be a tab at the top called Drivers in there you can update your drivers

J

[marie]

O.k the device manager was home . Is there something else I need to do besides push the update button because the computer said i already had the best video driver for the system

Oh by the way I really appreciate the help, thankyou

[Jason McK]

Do you know what Video Card is in the computer?