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  #1  
Old 06-03-2015, 07:38 PM
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Default Jl fails yet again.

Waited for a fish for 6 months and came in today to find out it was on hold for someone else.


Well done jl


This puts a big x in your name from my point of view.
  #2  
Old 06-03-2015, 07:56 PM
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If you ordered the fish 6 months ago then why didn't you speak to Jeff when you were there and get it sorted?
  #3  
Old 06-03-2015, 08:06 PM
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JL has been really good catering to my special orders, contact Jeff to sort it out, I am sure he will make it right.
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  #4  
Old 06-03-2015, 08:10 PM
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I had a fish put on "hold" for three days. They put him in a seperate tank from everyone else's and marked it on the tank. Came back three days later and he was sold. In my case, there were lots still of the same fish to choose from, but it does happen and I agree that Jeff will try to make it right.
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  #5  
Old 06-03-2015, 08:06 PM
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Because Katy said that no one changed the hold till today and nothing she could do for me.


If I can help it I won't go to JL again.
  #6  
Old 06-03-2015, 08:07 PM
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I wish I knew who Jeff was. I would love to talk to him
  #7  
Old 06-03-2015, 08:10 PM
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Sometimes you just need to move on and try other stores for a while. Maybe you will find something better or you will find out J&L isn't that bad.

I understand the anger though as I just called and yelled at canada post for once again not delivering a package and I have to go pick it up.
  #8  
Old 06-03-2015, 08:12 PM
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Quote:
Originally Posted by Accordexi View Post
I wish I knew who Jeff was. I would love to talk to him
He Basically runs the place. jl has been very helpful for me in the past as well for what it's worth
  #9  
Old 06-04-2015, 03:16 PM
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Quote:
Originally Posted by Ryanerickson View Post
He Basically runs the place. jl has been very helpful for me in the past as well for what it's worth
don;t his parents own the place?

He's the well dressed guy with glasses eyeballing you from the computer screen and usually on the phone dealing with vendors and online customers.
just look for the one employee who is actually busy...that's Jeff.
  #10  
Old 06-03-2015, 08:14 PM
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Well if Jeff from Jl wants to make it right I'll leave it up to him to contact me.

The fish here in question is the PINK streak wrasse.
 


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