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#1
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![]() So as always, cruising the available online saltwater sites, not really needing anything but have a few items on my wish list in the back of my mind. Found that Incredible Aquarium had a small Regal Angel and a small Sargassum Trigger listed. Both these guys were on my "hit list", they have been there for a few weeks and apparently were eating good. I contacted Incredible Aquarium by email and Bill Sluys got back to me very quickly. Over the next few days, Bill sent pictures, short videos of the fish and answered all my questions. He was not pushy one bit and once I finally decided to purchase these fish, we booked a shipping date and got all the information from Bill. My fish were flown almost all the way across Canada to Grande Prairie, AB. on Air Canada and arrived in perfect shape, well packaged. I acclimated them and they are doing great, eating well and appear very healthy. Exactly as Bill described. I have had a great experience dealing with Bill at Incredible Aquarium and would recommend them to anybody. Thanks Bill, very positive experience, look forward to working with you in the future.
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#2
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![]() Good to hear about the great service and the healthy fish, thanks for sharing
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#3
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![]() It's always nice to hear good reviews on store front or online business.
I believe most if not all sponsors on Canreef are good people and go out of their way for a good customer service. good on you Incredible Aquarium thumbs up. |
#4
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![]() I had a positive experience with Bill as well. He held on to some corals for me until I was ready for them to be shipped. They were packed quite nicely, each coral with a nice individual label. I paid a premium for the high end stuff but hey.... it's high end what would you expect!
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#5
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![]() Thank you everyone for the kind words.
We appreciate it.
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Incredible Aquarium Online www.incredibleaquarium.com Check us out on Facebook. You don't need Facebook to enjoy our Facebook Page. Just click on the link: https://www.facebook.com/IncredibleAquarium ![]() |