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#1
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![]() Guys, trying to buy something but I'm told I can't pre-pay for something and have a friend pick it up while he's in town.
Why is that? Makes purchasing a bit more difficult for out of town customers.
__________________
Brad |
#2
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![]() Sounds like what I ran into with one of the big aquarium stores (cough, cough, no names as they are a sponsor on here). If it was them, I ran into that issue last year so it isn't new. Guessing they had a transaction go bad on them.
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#3
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![]() Quote:
![]() Stephanie has explained it to me, the owners have decided to do this to protect against fraud, and that's fair enough.
__________________
Brad |
#4
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![]() J&Ls got burnt and it sucks a bit for them and us but just send your buddy with the cash or do what I do for buddies is buy it and they pay me when I get it to them
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#5
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![]() Quote:
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Brad |
#6
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![]() Well, being this is in the J&L forum, and you probably mean them, we get what you're hinting at.
![]() LOL didn't even see that part. |
#7
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![]() My wife dropped off my son at SFU & I figured I would just order & have her pick up a cople cases of salt .No dice .I would have gladly made the trip had I known .Good to let people know so they dont make the same mistake now stuck with shipping bill as salt is not free to ship.
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#8
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![]() Hello everyone,
It's true that we do have a policy where the person picking up an order must pay for it. The policy is indeed the result of us being victimized by fraudulent activity in the past and it's a shame that we had to implement it to protect ourselves. I realize this has & may cause some inconvenience for some of our customers and I apologize in that regard. Jeff O'Neill J&L Aquatics Ltd. |
#9
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![]() Thanks Jeff. Both yourself and your staff were very prompt and thorough in explaining this to me via email. Appreciate it.
__________________
Brad |