Everyone,
To be a part of the J&L order I'll need your email. This will allow me to send you a link to the 'Google Doc Link' where I am going to start tracking each persons order.
Once you have your order complete please update the link (Google Docs). We are all splitting the S&H. I think it will be about $50 / the number of participants - I think about $10 each.
This is really a Livestock order, if there is enough interest in Dry Goods @/over $100 I'll put it together also. Please update that section in the Google Docs link also.
I will place the order on Monday/Tuesday for a Wednesday/Thursday delivery. (Once we have a complete order I'll confirm the deadline & shipping day) This gives you the weekend to work on your order. I will ask for your money for your portion of the order by EMT when I place the order.
Any questions, send me a PM ASAP.
FYI - For Livestock issues, please read this:
(Once the order arrives I am asking that people try to pick it up asap). I will be home the whole day to facilitate this - as well I will be floating the bags in 78 degree water to start the temp acclimation process.
Aquarium Livestock Guarantee
- J&L Aquatics guarantees that your live goods order will arrive to you alive. In addition, we guarantee that all livestock purchased from us will remain in alive for a 24 hour period after arrival. If in the unfortunate event this is not the case, we require the following:
- Your livestock is properly acclimated (Acclimation Techniques) to your tank in a timely manner (within 4 hours) upon receipt.
- You must notify J&L Aquatics within 24 hours of delivery by email or telephone. If this takes place on a holiday, the time stamp on the voice mail or email will be used as the time of receipt.
- Dead livestock is to be returned to J&L Aquatics within 48 hours of notification with a sample of your aquarium water. Dead livestock is to be shipped Canada Post Priority Mail. Any/all shipping charges for returning dead livestock will be reimbursed to you through a J&L Aquatics credit. There will be no cash reimbursements.
- A replacement animal or a J&L Aquatics in house credit will be given for the price of the livestock returned to J&L Aquatics (credit does not include any original box, packaging or shipping charges). If a replacement is requested, the customer is responsible for any/all box, packaging and shipping expenses incurred for shipping the replacement animal.
- J&L Aquatics livestock guarantee does not pertain to replacement animals.
- Livestock death/damage due to carrier mishandling must be claimed through the carrier.
- The above only applies to orders that are shipped via Air Cargo Guaranteed Service.
- In order for the guarantee to be valid, all of the above conditions must be met.
- Please note that J&L Aquatics will accept no returns/exchanges on livestock.
- In the event of an order cancellation on live goods (excluding live rock), J&L Aquatics reserves the right to charge a non-refundable 30% re-stocking charge. Live goods that are specially ordered are non-refundable.
- In the event of an order cancellation on live rock, J&L Aquatics reserves the right to charge a non-refundable 20% re-stocking charge. Live rock that is specially ordered is non-refundable, and the customer will be responsible for 100% of the order.
- Echinoderms, Cucumbers and Nudibranchs: J&L Aquatics will take every measure to ensure that your animal arrives in a healthy condition. However, due to the extremely delicate nature of these animals, the livestock guarantee does not apply. Certain restrictions apply on select fish as well. Please refer to our Saltwater Fish section for details.