[Fish]

teevee why do you ask? I noticed the same thing when I was there.

When I had my nano built it took about a month longer than Mitch told me it would take. I wasn't anal and bothering anyone - each time I called, I waited until the day it was supposed to be ready and then called before going in. Each time Mitch would tell me something like "we've got it built but the glue is drying" or "we just have to glue the overflow box on". One day I stopped by and told them I would just pick the tank up and glue the overflow box on myself. I was told that my tank wasn't even started and they did not even know what it was I wanted. This probably represents the worst customer service and treatment I have ever recieved anywhere.
Fortunately Rob took down the specs, and in only a couple days built my tank. He really did a bang up job and I am so pleased with his work that I will go back to Bow Valley for my next tank. Just make sure you deal with the right person. JME

- Chad